Solive Ventures (hereinafter referred to as the “Company”) values your personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection. Through this Privacy Policy, we inform you of how your personal information is used and protected, as well as what measures we take to safeguard your data. If the Company revises this Privacy Policy, it will be announced through the website notice section (or through individual notifications).

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■ Personal Information Collected

The Company collects the following personal information for membership registration, inquiries, and service requests.

• Collected items: Name, email, phone number, service usage records, access logs, IP address

• Method of collection: Website inquiries

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■ Purpose of Collection and Use of Personal Information

The Company uses the collected personal information for the following purposes:

• Member Management:
  Identity verification for membership-based services, personal identification, confirmation of legal guardian consent for children under 14, delivery of notifications

• Marketing and Advertising:
  Analysis of access frequency, statistics on service usage

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■ Retention and Use Period of Personal Information

The Company will destroy your personal information without delay once the purpose of collection and use has been achieved, without exception.

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■ Procedures and Methods of Destroying Personal Information

In principle, the Company destroys personal information without delay once the purpose of use has been achieved. The procedures and methods are as follows:

• Destruction Procedure:
  Information entered by members for registration or service use is transferred to a separate database (or stored in a separate file cabinet for paper documents) after the purpose is achieved. It is then retained for a certain period in accordance with internal policies and relevant laws (refer to retention and use period) and subsequently destroyed. Personal information transferred to a separate database is not used for any purpose other than those permitted by law.

• Destruction Method:

  • Personal information stored in electronic file format is deleted using technical methods that prevent recovery.

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■ Provision of Personal Information

The Company does not provide personal information to external parties in principle. However, exceptions apply in the following cases:

• When the user has given prior consent

• When required by law or requested by investigative authorities according to legally established procedures and methods

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■ Entrustment of Collected Personal Information

The Company does not outsource personal information processing without the customer’s consent. If outsourcing becomes necessary in the future, we will notify customers of the outsourcing recipient and scope of work and obtain prior consent when required.

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■ Rights of Users and Legal Guardians, and How to Exercise Them

Users and legal guardians may view or modify their own personal information or that of children under 14 at any time, or request termination of membership.

To view or modify personal information, use the “Edit Personal Information” (or “Edit Member Information”) menu. To cancel membership (withdraw consent), click “Delete Account” and complete the identity verification procedure to directly access, correct, or delete your information. You may also contact the Personal Information Manager in writing, by phone, or by email, and we will take prompt action.

If you request correction of an error in your personal information, the Company will not use or provide the information until the correction is completed. If incorrect information has already been provided to a third party, we will notify the third party without delay so that corrections can be made.

Personal information deleted or terminated upon request will be handled in accordance with the retention and use period specified under “Retention and Use Period of Personal Information Collected by Solive Ventures,” and will not be viewed or used for purposes other than those stated.

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■ Installation, Operation, and Refusal of Automatic Personal Information Collection Tools

The Company uses “cookies” that store and retrieve your information from time to time. A cookie is a small text file sent to your browser by the server used to operate the Company’s website and stored on your computer's hard drive.

Purpose of Cookies

• Analysis of access frequency or visit time

• Tracking user preferences and interests

• Understanding participation in events and visit patterns

• Providing targeted marketing and personalized services

You have the right to choose whether or not to allow cookies. You may set options in your web browser to allow all cookies, require confirmation each time a cookie is stored, or refuse all cookies.

How to Reject Cookies

Example (for Internet Explorer):
Go to Tools > Internet Options > Privacy in your web browser settings.
However, refusing cookies may result in limitations in using certain services.

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■ Customer Service for Personal Information

The Company designates the following department and Personal Information Manager to protect personal information and handle complaints related to personal data:

• Personal Information Manager:

• Phone:

• Email:

You may report any personal information protection-related complaints arising while using the Company's services to the Personal Information Manager or the responsible department. The Company will respond quickly and sufficiently to user inquiries.

If you need to report or seek consultation regarding personal information infringement, please contact the following institutions:

1. Supreme Prosecutors’ Office Cyber Investigation Division (cybercid.spo.go.kr)

2. National Police Agency Cyber Terror Response Center (www.ctrc.go.kr / 02-392-0330)